Privacy Policy

1. Information We Collect

We collect the following types of information when you use our Platform:

• Personal Information: Name, email, phone number, delivery address.
• Order Information: Products purchased, Vendor details, order history.
• Payment Information: Collected securely by our payment processor (e.g., Stripe). We do not store full credit/debit card details.
• Technical Information: Device, browser, IP address, cookies for improving site performance.

2. How We Use Your Information

We use your information to:

• Process and deliver customer orders.
• Communicate about orders, deliveries, and support requests.
• Improve our services and personalize user experience.
• Detect fraud, comply with legal obligations, and enforce our Terms of Service.

3. Sharing of Information

We may share information with:

• Vendors (Stores): So they can fulfill your orders.
• Delivery Contractors: To complete deliveries.
• Payment Processors (e.g., Stripe, PayPal): To securely process payments.
• Service Providers: For hosting, analytics, and communication tools (e.g., Firebase).

We do not sell or rent customer information to third parties.

4. Data Security

• We use encryption and secure servers to protect your data.
• Payment information is handled only by PCI-DSS compliant providers.
• While we take reasonable steps, no online system is 100% secure.

5. Data Retention

• Customer data is kept only as long as needed for business or legal purposes.
• Customers may request deletion of their account and personal data by contacting us.

6. Customer Rights

You have the right to:

• Access your personal data.
• Request corrections to inaccurate information.
• Request deletion of your account and associated data.
• Opt out of marketing communications.

7. Cookies & Tracking

We may use cookies and analytics tools to improve your experience. You can manage cookie preferences through your browser settings.

8. Children’s Privacy

Our services are not directed to individuals under 13. We do not knowingly collect data from children.

9. Changes to Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.

10. Contact Us

If you have questions or requests about this Privacy Policy, contact us at:

📧 halalonlinestore101@gmail.com

📍 Halal Online Store, New York, NY